Is your air conditioner acting up, but you don’t know how to find a contractor who will do the job properly? If you need heating, ventilation and air conditioning service for your Springfield, Missouri, home or business, here are three things to look for when selecting an HVAC company.
Reliability
You want a highly recommended heating and air conditioning contractor with a track record. Ask people you know about companies they have used. When you contact a company, ask for references and call them.
A reputable contractor should meet stringent technical qualifications. For new installations, ask if they use industry standards for determining load. A contractor who uses “rule of thumb” to size a new unit may not get it right. Technicians should undergo annual training to keep current with the latest technology.
Professional Associations
Most reliable contractors are affiliated with professional organizations such as the Air Conditioning Contractors of America and North American Technician Excellence. Many are authorized dealers for major manufacturers such as Trane, Mitsubishi and Carrier. Many have ratings from the Better Business Bureau.
Warranties and Guarantees
A reputable company will provide warranties and guarantees for labor, parts and materials. High-quality companies offer 100 percent customer satisfaction guaranteed.
Get estimates in writing. The contractor should see the job first-hand before making estimates for work. Avoid contractors who give estimates over the telephone. Make sure all contracts are written and specify amount of time, materials, equipment and labor needed to complete the work.
Goff Heating and Air Conditioning
Goff Heating and Air Conditioning of Springfield, Missouri, has been in the heating and air conditioning business since 1975. We are a Trane Comfort Specialist, striving for 100 percent customer satisfaction. We trust the quality and performance of Trane products, but install and service all makes and models of equipment.
Our technicians are certified by NATE and undergo annual training to keep at the leading edge of technology. We are licensed, insured and bonded. We have an A+ rating with the Southwestern Missouri Better Business Bureau.
We have built our business on customer satisfaction. We offer new installations, preventive maintenance, repairs and 24-hour emergency service. Call 417-869-5203 to schedule a service call or discuss your indoor comfort needs.
